Frequently Asked Questions

There’s an issue with the app that I need help with, how do I contact support?

When it comes to seeking support and assistance on The Crush App, simply send us an email at support@thecrushapp.com. Whether it's technical difficulties, account management, or general inquiries, we’re happy to assist.

Is there an Android version of the app?

At the moment Crush is only available on iOS. However, we’re currently working on an Android version, so do stay tuned.

What languages does the app understand?

Although the app technically doesn’t “understand” language, the app is trained on a large dataset including many languages, and so performs well in most languages. The languages it performs best in is English, as it’s the most represented language in the dataset, and also very well in Spanish, French, German, Italian, Dutch, Russian, and Chinese, among others. Languages written right-to-left (eg. Arabic & Hebrew) and languages with particularly complex grammar rules (eg. Finnish & Turkish) perform less well.

How do subscriptions work?

Our iOS app, offers text reply suggestions for digital conversations.
Here's how it works:

  • As a new user, you'll start with 40 free credits.
  • Upload a screenshot of your text conversation, and the app will suggest a reply for 1 credit.
  • Once your credits run out, you'll need to switch to a monthly subscription to continue getting suggestions.
  • This subscription grants you 100 credits per month, equating to 100 text suggestions.
  • Essentially, it's a tool that empowers your communication with the convenience of credits and monthly subscriptions.

How do I delete my account?

Deleting your account is easy. Tap on the menu icon in the top right of the app. Tap on “Settings” > “Account Controls“ > “Delete account“

This action cannot be undone and will result in your account being permanently deleted. Note that if you have any active subscriptions, they will not be automatically canceled. You can manage your subscriptions in the Settings app on your mobile phone.